TERMS AND CONDITIONS

Last Updated: 12 / 15 / 2025

Welcome to Jervy Technologies Inc ("Jervy", "Company", "we", "us"). By placing an order for Package Delivery or Non-Emergency Medical Transportation (NEMT) services, the customer ("User", "Client") agrees to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

1. COMPANY INFORMATION

  • Legal Name: Jervy Technologies Inc

  • Services: Package delivery, express courier, and Non-Emergency Medical Transportation (NEMT)

  • Service Area: New Jersey and Pennsylvania

2. ACCEPTANCE OF SERVICE

By requesting a service through our platform, website, phone, or any authorized channel, the Client confirms that:

  • All information provided is accurate and complete.

  • The Client is at least 18 years old or has legal authorization.

  • The Client agrees to comply with these Terms and Conditions.

3. PACKAGE DELIVERY SERVICES

3.1 Service Description

Jervy provides local and regional delivery of packages, documents, and legally permitted goods.

3.2 Prohibited Items

The following items are strictly prohibited:

  • Illegal or controlled substances

  • Firearms, explosives, or ammunition

  • Cash, high-value jewelry, or irreplaceable documents

  • Hazardous, flammable, or toxic materials

The Company reserves the right to refuse any package at its sole discretion.

3.3 Client Responsibilities

The Client is responsible for:

  • Proper and secure packaging of items.

  • Accurate declaration of package contents.

  • Providing correct and accessible pickup and delivery addresses.

Jervy is not responsible for damage caused by inadequate packaging or incorrect information provided by the Client.

3.4 Delivery Times

All delivery times are estimates and may vary due to traffic, weather conditions, availability, or other circumstances beyond our control.

4. NON-EMERGENCY MEDICAL TRANSPORTATION (NEMT)

4.1 Nature of Service

NEMT services are provided only for non-emergency medical transportation, including but not limited to:

  • Medical appointments

  • Therapy sessions

  • Dialysis treatments

  • Scheduled hospital visits

This is not an emergency service. In case of a medical emergency, the Client must call 911 immediately.

4.2 Passenger Condition

By booking a NEMT trip, the Client confirms that:

  • The passenger is medically stable for transport.

  • No medical care or monitoring is required during the trip.

  • Any special needs (wheelchair, walker, assistance, companion) have been disclosed in advance.

4.3 Companions

A companion is allowed only when pre-approved and medically necessary for the passenger.

4.4 Punctuality and Wait Time

  • The Client must be ready at the scheduled pickup time.

  • A maximum wait time applies. Delays may result in additional charges or trip cancellation.

5. FEES AND PAYMENTS

  • Service fees are disclosed prior to order confirmation.

  • Payments must be made using Company-approved methods.

  • Once a service has started, refunds are not guaranteed.

6. CANCELLATIONS AND NO-SHOWS

  • Cancellations must be made within a reasonable time prior to the scheduled service.

  • Failure to appear at pickup time (“No-Show”) may result in charges.

  • Jervy reserves the right to cancel services for operational, safety, or compliance reasons.

7. LIMITATION OF LIABILITY

Jervy shall not be liable for:

  • Delays caused by traffic, weather, or force majeure events.

  • Indirect, incidental, or consequential damages.

  • Losses resulting from incorrect information provided by the Client.

The Company’s maximum liability is limited to the amount paid for the specific service.

8. CLIENT CONDUCT

The following behavior is strictly prohibited:

  • Aggressive, abusive, or disrespectful conduct

  • Use of alcohol or illegal drugs during service

  • Damage to Company vehicles or property

Violation of this section may result in immediate service termination without refund.

9. PRIVACY

Client information is used solely for service fulfillment and in compliance with applicable privacy laws.

10. MODIFICATIONS

Jervy reserves the right to modify these Terms and Conditions at any time. Updated versions will be available through official Company channels.

11. GOVERNING LAW

These Terms and Conditions are governed by the laws of the State of New Jersey.

12. CONTACT INFORMATION

For questions or concerns, please contact:

Jervy Technologies Inc


Email:

Phone: ___

By placing an order, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.